I'm not a Child!

I'm frigging pissed off. In work today I was asked to help the showrooms team by fishing out the people who didn't need specialist help from them. So I hovered round the area picking up people who just needed help with items which could be dealt with without bothering the showrooms team. This often meant helping a customer not only in the showrooms area but also with other areas, like tiles, plumbing and other things related to kitchens and bathrooms but not normally directly dealt with by the showrooms team. I was, therefore, totally pissed off when, in the middle of completing an order for a customer with a variety of needs (which started off with kitchens in the showrooms area) a manager asked me why I wasn't in the showrooms area helping. Because I was with the customer I refrained from using any expletives and told him I had saved his precious showrooms team the bother of dealing with this one.
The showrooms manager had recently been talking to me about "owning" the customer which is what I was doing. See them through, make sure they have what they want and what they need and make sure they leave the store satisfied with their purchase and with the level of service. So to be challenged by a Welsh prat with, I'm sad to note, an Irish surname for doing what I should be doing is one of the greatest insults I have had to endure. That manager needs to learn about customer care. I was not dodging the job I was asked to do - just doing what I knew was best. Piss off and let us get on with the job because we really do care when we look after customers. It's one of the few ways we can maintain our own self-esteem in this crap job. It is also the way to keep the company in business - serving customers.